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After ordering
After placing the order, we will contact you to agree on the details. Before shipping, you will receive a complete overview of your order.
Guarantee
We provide a 12-month warranty on all lamps, power supplies, switches, parts and lamp elements. We will send you a defective part for free, or if it is impossible to partially replace the part, we will replace the product completely.
Return policy
We offer a 14 day return or exchange policy if you simply change your mind. Any customised or personalised items cannot be returned or exchanged. The return of the goods is carried out at the expense of the buyer